How can we help you today?
Enter your search term here...
New support ticket
Check ticket status
When & Where?
Where and When is VidCon Australia taking place?
Will there be VidCons in other locations?
How can I be a sponsor or exhibitor at VidCon Australia?
Are there other ways for me to get involved at VidCon Australia?
What kind of badge should I get?
How long are tickets available?
What is the last day to cancel or modify my tickets for VidCon Australia?
How do I cancel my VidCon Australia ticket?
Can I buy tickets at the door?
See all 8 articles
Code of Conduct
What is your Code of Conduct? Do you have a Code of Conduct?
Featured Creator and Meet & Greet Information
How can I meet my favorite creators?
Is the Meet & Greet Lottery open yet?
Will I meet my favorite creator?
Can I get into the Meet & Greet Hall with my friends?
I got a Meet & Greet that I don’t really want. Can I give it back to you so someone else can have it?
See all 7 articles
Hospitality, Travel and Other Activities
How and where can I find a room?
How do I get to VidCon Australia/The Melbourne Convention & Exhibition Centre/My Hotel?
What else can I do around the Melbourne Convention and Exhibition Center (MCEC)?
Where can I find flights and other travel information?
Accessibility at VidCon Australia
What types of assistance are provided for attendees with disabilities at VidCon Australia?
How can I get more information about VidCon Australia?
Does VidCon have a Dress Code?
I am a chaperone. Do I need a ticket to attend VidCon Australia?
Turns out I can't make it to chaperone last minute, how do I transfer my ticket to another chaperone?
Can two of us chaperone on different days using the same ticket?
I’m a parent/chaperone. Can I give my Meet & Greets to the kid I’m supervising?
I am a parent/chaperone. Can I enter the Meet & Greet Hall with the kid I am supervising?